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The Net Promoter Score is a key indicator for measuring customer satisfaction and loyalty. As a barometer of company performance, it is based on a simple but powerful question: "On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?" The answers to this question classify customers into promoters, passives and detractors, providing a clear picture of their commitment to the brand. NPS transcends simple transactions to capture the essence of the customer-company relationship, transforming feedback into concrete strategies for continuous improvement. Adopted by thousands of companies worldwide, the Net Promoter Score is more than just a number; it's a philosophy that propels the culture of excellence and innovation at the heart of organizations seeking to stand out in an ever-changing competitive landscape.
Google My Business is your gateway to unrivalled visibility on the web. Imagine a tool so powerful that it transforms the way customers find, see and interact with you, all for free. Google My Business is the golden key that opens the doors to online visibility for your business. Whether you own a restaurant, an agency, a store, or offer services, having an optimized Google My Business listing is essential. It's a privileged space for collecting and responding to customer reviews, a crucial element in building trust and customer loyalty. In short, Google My Business is the essential tool for boosting your online visibility and attracting more customers to your business. Don't miss out on this opportunity to shine on the web!
Our artificial intelligence module for customer reviews is a revolution in the field of customer satisfaction softwares. Designed to transcend traditional methods, this module analyzes customer responses in your satisfaction survey with unrivalled precision. But it doesn't stop there: thanks to its artificial intelligence, it automatically generates a review, enabling you to multiply your customer reviews by 6, because it eliminates the "blank page" syndrome, especially for your satisfied customers.
Our software offers you a wide range of marketing tools enabling you to automate a number of actions in your referral program, such as push notifications sent automatically to your customers, contests, or automatic program gamification.
By opting for Yuccan Referral, you benefit from a platform that enables you to donate all or part of your Ambassadors' rewards to a local charity organization of your choice, which you can also reference. This enables you to implement the "1 referral = 1 good deed" principle.
Yes, you can save up to 34% on your subscription price if you opt for annual billing. Ask our sales team when you sign up to confirm this.
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